Privacy Policy

ProjEvo LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use our platform, website and services (collectively, the "Service").

By using the Service, you consent to the data practices described here. If you do not agree, please do not use the Service. Where we process personal data on a customer's behalf, our Data Processing Addendum also applies.

2.1 Information You Provide

• Account Information: name, email, phone number, company name, billing address and payment details when you register or subscribe
• Profile Information: professional details, branding, preferences and settings you configure
• Client Data: information about your clients you enter into the platform — names, contact details, project, billing and communication history
• Communication Data: messages, support tickets, chats and other communications you send through the platform
• Messaging Data: phone numbers, message content and related metadata for two-way conversational messaging
• Connected-service Data: credentials and configuration for servers, registrars, storage buckets and WordPress sites you connect

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: pages visited, features used, time spent, interaction patterns
• Log Data: server logs, error reports and diagnostic information
• Cookies and Tracking: information collected through cookies and similar technologies

2.3 Information from Third Parties

We may receive information from services you connect to ProjEvo, such as domain registrars, your servers, hosting control panels, WordPress installations, storage providers and payment processors.

ProjEvo provides two-way conversational messaging that serves as a business phone and inbox replacement within existing business relationships. ProjEvo does not operate messaging programs, does not send messages to end users on behalf of customers, and does not manage consent or communication preferences for customers.

3.1 Messaging Data We Process

To facilitate messaging we process phone numbers of parties to a conversation, message content for delivery and display, and timestamps and delivery status.

3.2 Sharing

We share messaging data only with Twilio (our messaging infrastructure provider) and mobile carriers to deliver messages. We do not sell, rent or share phone numbers or message content with third parties for marketing purposes, and we do not share mobile numbers with affiliates or third parties for advertising.

3.3 Customer Responsibility

Customers are solely responsible for managing communication relationships with their clients. Questions about a specific business's messaging practices should be directed to that business. See our SMS & Messaging Policy.

• Provide, maintain and improve the Service
• Process transactions and send related information
• Send administrative messages, updates and security alerts
• Respond to comments, questions and support requests
• Analyze usage to enhance the experience
• Detect, prevent and address fraud, abuse and security issues
• Comply with legal obligations and enforce our terms

When you use ProjEvo AI, relevant content is processed by our AI providers solely to generate the requested output. If you bring your own provider keys, that processing occurs under your own provider account.

5.1 Service Providers (Subprocessors)

We share information with vendors who perform services on our behalf, including cloud infrastructure and your connected servers; Cloudflare (network, CDN, storage and security); Stripe and PayPal (payments); Twilio (messaging); Postmark (transactional email); AI providers such as Anthropic and OpenAI; and analytics and monitoring tools. A current list is available on request and in our Data Processing Addendum.

5.2 Legal Requirements

We may disclose information if required by law, regulation, legal process or governmental request, or to protect the rights, property or safety of ProjEvo, our users or others.

5.3 Business Transfers

If ProjEvo is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction.

5.4 With Your Consent

We may share information with third parties when you give us explicit consent.

We retain information for as long as necessary to provide the Service and fulfill the purposes in this Policy, based on active account status, legal and regulatory requirements, and legitimate business needs (such as records and dispute resolution).

Messaging data is retained for the duration of your subscription and a reasonable period thereafter unless earlier deletion is requested. ProjEvo does not retain messaging data for marketing or profiling.

We implement appropriate technical and organizational measures, including encryption of data in transit and at rest, secure access controls and authentication, regular monitoring and assessments, and staff training. Certain sensitive fields, such as tax identifiers, are encrypted at the application level. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8.1 Access and Portability

You may request a copy of the personal information we hold about you.

8.2 Correction and Deletion

You may request that we correct inaccurate information or delete your personal information, subject to certain exceptions.

8.3 Communication Preferences

Customers manage their own communication preferences within their account. End users should contact the business they are communicating with regarding messaging preferences.

8.4 California Residents

California residents have rights under the CCPA, including the right to know, to delete and to opt out of the sale of personal information. We do not sell personal information.

The Service is not intended for individuals under 18. We do not knowingly collect personal information from children, and we will delete any such information promptly if discovered.

Your information may be transferred to and processed in countries other than your own, which may have different data-protection laws. By using the Service, you consent to the transfer of your information to the United States and other jurisdictions where we and our subprocessors operate.

The Service may link to or integrate with third-party services. We are not responsible for their privacy practices, and we encourage you to review their policies before providing information.

ProjEvo offers an optional Meetings feature that lets an account owner connect their Google Account so ProjEvo can automatically generate Google Meet video links for meetings scheduled in the platform. This section explains how ProjEvo accesses, uses, stores, shares and protects data obtained through Google APIs, and supplements the rest of this Policy. The integration is optional — if you do not connect a Google Account, none of the data described below is accessed.

12.1 Google Data We Access

When you connect your Google Account, ProjEvo requests only the minimum Google OAuth scopes needed for the feature:

• .../auth/calendar.events — to create, update and delete the calendar events ProjEvo generates on your behalf so a Google Meet link can be attached to a meeting you schedule in ProjEvo.
• openid, email and profile — to identify the connected Google Account (its email address and name) so we can show you which account is linked.

We do not request access to read your existing calendar entries, your contacts, Gmail, Google Drive, or your Google Meet recordings or transcripts.

12.2 How We Use Google Data

We use this access solely to create, update or delete the calendar event and its associated Google Meet link when you schedule, reschedule or cancel a meeting in ProjEvo, and to display the connected account's email address and name in your settings so you know which account is linked. We do not use Google user data for advertising, marketing, profiling, credit or lending decisions, or to train, develop or improve any artificial-intelligence or machine-learning models. We use Google user data only to provide and improve these user-facing Meetings features.

12.3 How We Store Google Data

So the feature works without asking you to re-authorize before every meeting, ProjEvo stores your Google OAuth access and refresh tokens encrypted at rest (used only to create and manage the meetings you request), the email address and name of the connected Google Account, and the event identifier and Google Meet link of each event ProjEvo creates. ProjEvo does not download, copy or store the contents of your Google Calendar. The meeting title, description, time and any attendee email address you enter in ProjEvo are sent to Google in order to create the event, and stored as part of your own meeting record within the platform.

12.4 How We Share Google Data

We do not sell Google user data, and we do not share, transfer or disclose it to third parties except (a) to Google's own APIs as necessary to create and manage the meetings you request, (b) to comply with applicable law or valid legal process, or (c) as otherwise described in the "Information Sharing and Disclosure" section above. We do not share Google user data with data brokers or advertising networks, or for any advertising purpose.

12.5 Limited Use

ProjEvo's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

12.6 Retention, Revoking Access and Deletion

You can disconnect the Google integration at any time from your ProjEvo Meetings settings, which removes the stored Google tokens from ProjEvo and stops all further access to your Google Account. You may also revoke ProjEvo's access directly from your Google Account at myaccount.google.com/permissions. Calendar events and Meet links ProjEvo previously created are removed from your Google Calendar when you delete the corresponding meeting in ProjEvo. To request deletion of any remaining data associated with your account, contact us using the details in the "Contact Us" section.

12.7 Security

We protect Google user data using the safeguards described in the "Data Security" section, including encryption in transit and at rest (OAuth tokens are encrypted at rest), access scoped to the minimum calendar.events permission, and strict access controls.

We use cookies and similar technologies to remember preferences and settings, authenticate users and prevent fraud, and analyze traffic and usage. You can control cookies through your browser; disabling them may affect functionality.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Effective" date above. Continued use after changes become effective constitutes acceptance.

If you have questions, concerns or requests regarding this Policy or our data practices, contact us at:

ProjEvo LLC
Orlando, Florida
Phone: (855) 506-1140
Email: security [at] projevo [dot] io
Website: https://projevo.io