SMS & Messaging Policy

This SMS & Messaging Policy describes how ProjEvo LLC ("ProjEvo," "we," "our," or "us") uses text messaging (SMS/MMS) to communicate with users who have opted in to receive messages. By opting in, you agree to the terms outlined here.

Our messaging features are designed exclusively for account-related communications within existing business relationships — not for marketing or promotional purposes.

When you opt in, you may receive:

• Login Verification Codes: one-time passcodes for secure authentication and two-factor verification
• Account Notifications: updates about account status, security alerts and system notifications
• Support Updates: responses to support tickets and resolution notifications
• Billing Alerts: payment confirmations, renewal reminders and invoice notifications

ProjEvo does not send marketing messages, promotional offers, advertising or bulk communications via SMS.

Message frequency varies based on your account activity — logins, support interactions, billing events and active project communications. You will only receive messages directly related to your use of ProjEvo: verification codes when you log in or perform a sensitive action; account notifications as needed; support updates in response to your requests; and billing alerts at the time of billing events.

You can opt out at any time:

• Reply STOP to any message from ProjEvo. You will receive a one-time confirmation and no further messages.
• Account Settings: update your communication preferences in your profile.
• Contact Support: email security [at] projevo [dot] io to request removal.

Opting out of SMS may affect your ability to receive important security messages, such as login verification codes.

• Reply HELP to any message from ProjEvo to receive assistance information.
• Email security [at] projevo [dot] io with any questions about our messaging practices.
• Visit https://projevo.io.

Message and data rates may apply. Charges are determined by your mobile carrier and plan. ProjEvo does not charge for sending or receiving texts, but your carrier may apply standard rates. Contact your carrier with questions about your plan.

We do not sell, rent or share your mobile phone number or messaging data with third parties for marketing or promotional purposes.

Your number and messaging data are shared only with Twilio (our messaging infrastructure provider) and mobile carriers, as necessary to deliver messages. All messaging data is handled per our Privacy Policy.

By providing your phone number and checking the SMS opt-in box during registration, you expressly consent to receive the text messages described in this policy. Your consent is not a condition of purchasing any goods or services from ProjEvo. You may revoke consent at any time by following the opt-out instructions in Section 3.

ProjEvo messaging is supported on most major US carriers, including AT&T, T-Mobile, Verizon and many regional carriers. Carrier support may vary and is not guaranteed, and some carriers may limit certain message types.

We may update this policy from time to time and will post the updated version with a revised "Effective" date. Continued use of our messaging service after changes become effective constitutes acceptance.

If you have questions about this SMS & Messaging Policy, contact us at:

ProjEvo LLC
Orlando, Florida
Phone: (855) 506-1140
Email: security [at] projevo [dot] io
Website: https://projevo.io