Support without the support-company price
A full help desk and AI live chat are included, not metered by seats and resolutions.
All comparisons
ProjEvo vs Intercom
ProjEvo vs Intercom
Intercom is a powerful customer-messaging and support platform — AI-assisted live chat, a help center and a ticketing inbox — built and priced for product companies with large support volumes. For an agency, it is a lot of tool and a lot of bill for one slice of the client relationship.
ProjEvo includes a full support desk with AI live chat and a branded knowledge base, scoped and priced for agencies, and connects it to everything else clients need: projects, invoicing and contracts, and a white-label portal on your own domain — so support is part of the business, not a separate platform.
Best for agencies that want AI live chat and a help desk without product-company pricing or a separate platform.
The bottom line
Intercom is a heavyweight support and messaging platform priced for high-volume teams. ProjEvo gives agencies an included, branded support desk with AI live chat plus the rest of the client business in one bill.
ProjEvo vs Intercom
Capability Intercom ProjEvo
AI live chat Yes — built-in AI answers Yes — AI live chat from your knowledge base
Help desk / tickets Yes Yes — tickets, SLAs, departments, CSAT
Knowledge base / help center Yes Yes — branded knowledge base
Branded per client / white-label portal Limited Yes — white-label portal on your own domain
Projects, billing & contracts No Yes — projects, invoices, subscriptions, e-sign
WordPress, hosting & domains No Yes — manage client sites and servers
Priced for agencies No — seat and resolution pricing Yes — included in a flat plan
Included Partial or add-on Not available
Comparison reflects each platform's primary, publicly described capabilities and may change as products evolve. Competitor names are trademarks of their respective owners.
Why teams choose ProjEvo
One platform, your brand, one bill
Branded to you and your clients
Chat and help articles live inside a white-label portal on your domain.
Connected to the whole relationship
A support conversation sits next to that client's projects, invoices and sites.
One platform, one bill
Replace your help desk, live chat and the project and billing tools around them.
Explore what's included
Support desk
A full ticket desk with SLAs, live chat backed by custom AI agents, and a knowledge base — all white-labeled inside your client portal.
Live Chat with AI
A branded chat widget you embed on your sites; each client can also enable live chat in their own client area to support their clients. AI answers from what you train it on, always collects name and email before handing to a person, routes by department and hours, and every chat is rated.
White-label client portal
A fully branded login, custom domains and a complete client portal. The optional "Powered by ProjEvo" toggle drives referrals.
AI throughout
AI woven through every module — briefings, status reports, task breakdown, replies and design help. Run it on ProjEvo AI with your monthly credits, or bring your own Anthropic, OpenAI, Gemini or OpenRouter keys.
Frequently asked
- Is ProjEvo an Intercom alternative for agencies?
- Yes — it includes AI live chat, a ticket desk and a branded knowledge base built for agencies, and connects them to projects, billing and a client portal.
- Does the live chat use AI?
- Yes — the AI live chat answers from your knowledge base and hands off to your team, and you can run it on ProjEvo AI or your own provider keys.
- How is it priced compared to Intercom?
- The support desk and live chat are included in your plan rather than billed by seats and resolutions, which is usually far less for an agency.
See it for yourself
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